Shopping and Purchase FAQ

Ordering process

Kindly refer to our ordering process here.

Lens FAQ

What should I do if I have red eyes?

Seek treatment from doctor urgently to identify the cause and treat it according to doctor s advice.

What food intake is good for my eyes?

There are several types of foods which are very beneficial to our eye and vision especially when it comes to preventing macular degeneration, cataracts, glaucoma and also function as anti-oxidant. Take more food that contains Vitamin A, C and E which are commonly found in carrots, sweet potatoes, cod liver oil, almonds, hazelnuts, oranges and broccoli.

How should I arrange my workstation to care for my eye sight?

The ideal distance between monitor and your eyes must be 20 to 30 inches from your face. If the distance is greater or less than this, it could cause problems in vision and posture eventually. Do not position monitor at an angle.
Make sure the light does not reflect from the computer screen. If bright light from the window falls directly on to the screen, rotate your work station to avoid it. If this is not possible, tone down the light coming in with blinds or shutters. It is good to have your work area well lit but it becomes pointless if the bright lights are going to bounce off the computer screen. Organize the lighting so that the illumination is comfortable for you.

Should I put on my contact lenses before or after applying cosmetics?

Put on your contact lenses before applying cosmetics and remove your lenses before removing your cosmetics. This is important as we do not want to have any foreign cosmetic chemicals or particles on your fingers to come in contact with the surface of your lenses.

How to choose the right color?

This is usually the most difficult question for a first-time wearer! And it all boils down to this: What kind of person are you? For instance, if you are a bold person:
– If your natural eye color is brown, you might choose contact lenses in violet, green, or blue.
– If your skin, hair, and natural eye colors have cool, blue-red undertones, you might choose a warm-toned contact lens such as light brown.
– If your skin is dark, you might choose bright-colored lenses.
– Do you wear eye makeup? Choose a contact lens color that will stand out from the shadow and mascara colors you like to wear.
– If you are a shy person or just want a natural look:-
– If your natural eye color is blue, you might choose contact lenses in gray or green.
– Another option is an enhancer lens in blue, which would define the edges of your iris and deepen your natural color, but not change it dramatically.
– If your skin, hair, makeup and natural eye colors are warm-toned, you might choose a warm color contact lens such as hazel to match and blend in.

Do I need a prescription to purchase colour lenses?

Yes, even if your lenses don’t have any vision correction in them (called “plano” lenses) and are used solely for cosmetic purposes, you still need an eye care practitioner to identify the suitable base curve and diameter of lenses for your eyes.

How many hours a day can I wear my contact lenses and what should I do when I experience dry eye symptoms when wearing contact lenses for long hours?

The recommended period is 8 hours a day. Again, the hours of wearing varies depending on the condition of the eyes of different wearers. Some may have dry eye symptom and can only wear 4 hours while some may suffer from sensitive eyes and may only wear for a short period of time. Follow the instructions of your ECPs and always be alert on your eye condition.
If at all you feel dryness while wearing lenses, it may be due to the environment that you are in air conditioned, windy, low level of humidity countries and etc, use a contact lens lubricating drops such as BLINK contacts eye drop. It contains Sodium Hyaluronate (HA), a natural ingredient that can be found in your body that is able to hold water 1,000 times its weight. Also, it is gentle to the eyes as it is preservative free.

Is it safe to wear my lenses to sleep?

It is NOT recommended/ safe to sleep with daily wear lenses. Your eyes are exposed to increase risk of infection due to a lack of oxygen supply.
Please consult your contact lens practitioners if you need.

How do I make sure that my lenses are clean?

Do follow the COMPLETE 7 Steps to Healthy Lens Wear which are:-
1. Wash and dry hands before putting on or removing lens.
2. Always clean and air-dry contact lens case
3. Rub your lenses for extra cleaning or base on your optometrist advice.
4. Do not wear lenses beyond recommended period.
5. Never reuse solution
6. Do not touch tip of solution bottle to any surface.
7. Remove/stop using lenses if you experience unusual eye symptoms.
Practice the above and you can be rest assured your lenses are clean and safe to wear.

Is it safe to wear lenses to swim or sleep in my lenses?

It is recommended to wear goggles for safety. However, if you must wear contacts just for swimming, please wear daily disposable lenses that are meant to be worn and thrown away without ever cleaning or disinfecting them. However, water from swimming pool and sea contains dirt and germs and it will increase the rate of corneal infection when wearing contact lenses (decrease in the metabolism due to lack of oxygen). Bi-weekly, monthly disposable and conventional lenses are not recommended to be wearied for swimming as micro-organisms such as acanthameba found in pool, can contaminated with your contact lenses.

It is NOT recommended/ safe to sleep with daily wear lenses. Your eyes are exposed to increase risk of infection due to a lack of oxygen supply.
Please consult your contact lens practitioners if you need.