Questions? Do you need help? Send us an email to:

Ordering Process

How is the ordering process like?

Maxim believes in the quality of our lens and want to ensure that your eyes are in the perfect condition, certified by an optometrist, before lens wear. We place eye health as priority while not compromising great offers when you order through the website over here!

CAUTION : Degree chosen during ordering of contact lens voucher might not be accurate degree therefore subjected to change during visit. Degree input is meant to facilitate admin process and not as a definite purchase of the selected degree. Orders made through website must have a COMPULSORY EYE CHECK performed by the optometrist of the selected shop and must be collected IN PERSON. Your current optometrist or eye doctor should have your existing contact lens prescription.

Ordering process

  1. This is the Shop Page, consisting of all of Maxim Products. You can choose to filter according to colors or price on the left hand side of the page.

    All Products

  2. This is the Product Detailed Page. Once choosing the desired product, you will reach into this page. Do key in your postal code and click submit to allow our system to generate our closest retailers to you.

    Product Detailed

  3. Once your postal code is submitted, a list of our nearest Local Retailers will be generated, feel free to pick any of them to collect your contact lenses from. Once the retailer has been selected, scroll down to click on submit to lock in your choice.


  4. After choosing the retailer to collect your contact lenses from, do fill up the specifications like the power of your lens and so on and click Add To Cart to proceed to the next page.

    Product Detailed

  5. This is My Cart Page. Verify your order and your lenses specification, feel free to add the quantity if you wish to purchase more than 1. If you have any existing coupon code, feel free to key it in and Proceed to Checkout afterwards.

    My Cart

  6. This is the Checkout Page. Fill in your Billing details accordingly and check your order as shown in the screen below.


  7. Check your order and ensure that all specifications and color is correct. Once you have keyed in your Billing details and check that your order is correct, click on the PayPal button to proceed to Payment. Once payment is made, you will be able to view your orders in your account profile, in the "Orders" section.

    Checkout Page

  8. Under the optometrist expertise, he/she will then dispense the lens to you on your selected date when you go down if you are deemed suitable for Maxim Color Contact Lenses after the eye check. (May take up from 10 – 20 mins) Take note to only visit the shop 3 – 5 days later after ordering as the lens might not have reached the shop if you are too early. We will be sending a message when it is ready for collection. In case of any last minute changes or you would like to book another appointment, the shop is just 8 digits away!

  9. Hurray, you have completed your basic eyechecks before wearing Maxim Colour Contact lenses. Congratulations on getting our promotion. Promotion is only valid if you order from the website. Contact us at for any issues and we will get back to you within 24 hours!